What visitors say
Magasin Latulippe in Trois-Rivières is a big outdoor and clothing store covering hunting and fishing, marine supplies, footwear and work clothes. It holds a solid overall rating across many reviews, though the written English reviews available lean heavily toward complaints about online orders.
In the store, shoppers find a good inventory. One backpacker from Laval found far more backpacking gear here than at comparable chains, and liked the service too. Prices range from regular to expensive unless you catch a sale, and one online buyer found the best price anywhere for the item they wanted.
The online and after-sales side draws most of the criticism. Reviewers describe slow shipping, wrong items sent, a restocking fee on a return, a customer service line that was hard to reach, and orders held or cancelled pending photo ID verification for expensive items. If you order online, watch your junk mail for verification requests and check the return policy first. In person, a couple of shoppers found counter staff unhelpful or rude, including one recent visitor.
Summarised from visitor reviews on Google Maps. Based on 971 Google reviews. Details change — confirm hours, prices and bookings with Magasin Latulippe directly.