Camping & Hiking · Water Sports · Quebec
The Quebec City location of MEC, a large outdoor gear store for camping, climbing, cycling and running. Staff advice is often praised, but recent reviews report declining service and online order problems.
MEC Quebec City is a large outdoor retailer carrying camping and backpacking gear, climbing equipment, bikes and a bike service shop, running shoes and clothing. It isn't a hunting or fishing store, but campers and hikers will find tents, sleeping bags, stoves and similar gear.
Many reviewers praise individual staff for patient, detailed advice, whether choosing beginner climbing shoes and harnesses, picking a camp stove or getting a mountain bike looked over by the service team. Several long-time customers describe good quality and fair prices, and one recent shopper had faulty shoes replaced on the spot.
The store suits campers, backpackers, cyclists and climbers who want to try gear on and get advice before buying.
Recent reviews are noticeably more critical. Several customers say service slipped after the company was sold, with complaints about staff being hard to find, price-tag confusion at the till, a manufacturer price match that wasn't honoured and a tent warranty claim that was refused. Online orders also draw complaints about slow handling, shipping from out west and cancellations. Check prices at the till and keep receipts.
Summarised from visitor reviews on Google Maps. Based on 677 Google reviews. Details change — confirm hours, prices and bookings with MEC Quebec City directly.
