Water Sports · British Columbia
Kelowna Boat Rentals
A boat and jet ski rental company now based in West Kelowna on Okanagan Lake, praised for helpful staff, clear boat walkthroughs and fair prices. One recent group was sent out in very high winds.
What visitors say
Kelowna Boat Rentals moved from downtown to West Kelowna, and returning customers say the new spot is far easier, with simpler parking and a calmer launch. The large majority of reviews are five stars.
Staff get named praise in nearly every review for patient walkthroughs of the boat controls, fitting in last-minute bookings and staying reachable by phone and text during the rental. One nervous group was talked through docking by phone. Reviewers call the boats well kept and the pricing reasonable, and one customer facing a family emergency was given a full refund despite the cancellation policy.
Rentals include pontoons, power boats around 19 feet and jet skis, with half-day and full-day options mentioned. Families, including one with seven kids, found it a relaxed day on Okanagan Lake, and it works well for birthdays and group outings.
The serious complaints centre on weather. A recent group said they were rented a pontoon and jet ski in very strong wind and had to abandon the jet ski on shore, and another recent one-star review also described a frightening day. Check the wind forecast yourself and don't hesitate to ask about rescheduling if conditions look rough.
Summarised from visitor reviews on Google Maps. Based on 392 Google reviews. Details change — confirm hours, prices and bookings with Kelowna Boat Rentals directly.