Hunting & Shooting · Fishing · Ontario
SAIL
SAIL's Ottawa outdoor superstore, with a big hunting section, fishing and camping gear, and staff often praised by name. A few shoppers report poor checkout experiences.
What visitors say
SAIL in Ottawa is a large outdoor store stocking hunting, fishing, camping and outdoor clothing. With thousands of reviews and a clear majority of four- and five-star ratings, it's one of the main outdoor retailers in the city. Shoppers describe it as big, clean and well stocked, with plenty of parking.
The hunting section gets specific praise for its variety, with options for both beginners and experienced hunters. Anglers mention coming back regularly for fishing gear. Reviewers find prices fair, with seasonal sales throughout the year.
Staff come up again and again, often by name. Recent shoppers describe employees who helped work through a camping checklist on a budget and who gave practical advice on fitting hiking gear. Service is generally described as quick and knowledgeable.
Not every visit goes smoothly. One recent shopper had a frustrating experience at checkout, where staff questioned whether an item had been paid for. Complaints like this are in the minority, but keeping your receipt handy and items bagged until you leave is a simple precaution.
Summarised from visitor reviews on Google Maps. Based on 2,984 Google reviews. Details change — confirm hours, prices and bookings with SAIL directly.