SAIL

What visitors say

The SAIL store in Québec City is a very large outdoor retailer covering fishing, hunting, camping, hiking and outdoor clothing. Reviewers describe it as huge, with a big parking lot and something for nearly every outdoor hobby, from firearms to winter coats and brands such as Arc'teryx and Icebreaker.

Most shoppers are satisfied. Staff are often described as friendly and knowledgeable, and one angler got well-matched advice on a reel within their budget. A regular says they come weekly for fishing gear. Several people note that the more specialized equipment leans toward fishing and hunting. Prices are commonly described as on the high side, but sales are frequent and sometimes deep, and a military discount is available.

It suits anyone kitting out for the outdoors in one stop, from beginners to experienced anglers and hunters. Online ordering also works; one buyer had a PFD delivered quickly.

The main complaints are about getting help. Some shoppers found too few staff on the floor and long checkout lines, and one Montreal visitor who drove in based on online stock found the item reserved and no one able to suggest an alternative. A few older reviews relate to the company's bankruptcy protection period and returns at that time. Check stock by phone before travelling far, and expect a wait at the tills on busy days.

Summarised from visitor reviews on Google Maps. Based on 2,827 Google reviews. Details change — confirm hours, prices and bookings with SAIL directly.